Enkora Customer Service management package is a full and efficient solution for any swimming hall. System installation and training costs are reduced to a minimum with the help of easy-to-use web interfaces and ASP service, meaning that no complicated and expensive server installation is required. All system components are PC-based devices, requiring only power and Internet connection.
Enkora Salespoint allows easy and efficient sales of all swimming hall products. Easy touchscreen interface allows to handle hundreds of products, both that can be loaded onto RFID cards and physical products, for example swimming accessories or cafeteria products. Enkora Salespoint can also handle products from several companies. This way, swimming hall can outsource some operations like cafeteria to a 3rd party operator and still manage the sales of all products from one salespoint.
Products can be sold with different timetables to ensure flexibility in pricing and most efficient use of the hall.
Access control to the services can be done through turnstiles or through the salespoint.
With the help of turnstiles, customers with period and serial cards can access the hall without going through the point of sale. After going though the gate, customers can use the same card to release the key in the changing room locker. Customers with single time cards pick up the card from the salespoint. On the way out single time cards are collected by the turnstile, so that cards are efficiently recycling inside the hall.
Without turnstiles, customers can validate their cards at the point of sale and it can be an efficient solution in halls where queues are not an issue.
System provides all necessary reports for the accounting and also for analytical reports for marketing decisions. All reports and management operations are done through the web interface, so no software installations are needed.
Customers can avoid queues with the help of self-service terminals, where they can easily check the contents of their card and also pre-select a product before going through the gate.
All swimming hall lessons, courses and rooms can be easily reserved through Enkora Reservations system.
Customers can purchase serial and period cards to the swimming hall also through the Internet. Payments can be done by using all net banks and credit cards.